For a small business, there are two crucial things to consider in the process of sending their goods through an international shipping service (บริการ ส่ง ของ ไป ต่าง ประเทศ which is the term in Thai), these two things are customer satisfaction and product quality. Nevertheless, the pace at which the goods travel and the safety of such packages are affected by certain factors which might impede on the desired satisfaction the customer deserves to get despite the product quality.

Mistakes made in the shipping of goods through logistics companies and other courier services are inevitable. Still, with careful observation and timeliness, they can be spotted and avoided in the future. In this article, we will review some common mistakes small businesses make in the process of shipping goods internationally so that you can avoid them in your business.

Common mistakes of small business owners

• Wrong product specification

When shipping a product, you must specify the requirements and descriptions of your package or goods. You need to input the correct specifications into the booking system or else you can incur increased shipping charges. Take the extra time to make sure you input your package specifications correctly because it can save you from paying extra cash.

·         Poor Packaging

Small business owners sometimes overlook the importance of adequate packaging of their goods or products before heading to the carrier company. You are at risk of delivering damaged goods to your customers if you fail to package them appropriately. Do not send your items on cheap and inferior packaging boxes in the bid of saving money.

• Lack of adequate research

This mistake has caused a lot of loss for business owners, especially small business owners. Proper research is significant for you to choose the right carrier that will deliver your goods accurately and safely. Also, you need to research about the country you are sending the goods to, get to know if the package you are posting is allowed in such state or not. Take ample time to research on international shipping for you to make the right choices.