Homeowners’ Associations (HOAs) often struggle with management concerns. HOAs are typically managed by residents, who may not have the expertise or experience to handle conflict and day-to-day concerns. Outsourcing HOA management is the new trend in Arizona, and more associations and communities are willing to hire a professional agency for the job. How do you choose between Phoenix HOA management companies? Here are some factors to consider. 

1. Clientele. Work profile of a property management service is the most relevant tool for understanding their proficiency. Check the range and type of clients – associations & communities – they have worked with, and if they have experience with HOAs that are similar to yours. More clients don’t always mean better services. You need an HOA management company that’s consistent with clients. 
2. Profile. An HOA should be managed as efficiently as any other organization. A company that can handle everything from accounting and budgeting, to payments, collection of dues, and property maintenance is the ideal choice. It is always better to have one service looking into all aspects of HOA management. 
3. Pricing. Many HOAs have reservations about outsourcing, because the members fear losing control and paying more for these services. While pricing is a significant concern for selecting a company, it shouldn’t be the deciding factor. HOA management companies are quick to offer estimates, and it is possible to compare prices by looking at the inclusions. 
4. Response. The first meeting with an HOA management service is relevant and necessary, and it should be done in person. A company that takes HOAs on priority and works for such communities needs to be responsive and accessible. Check if the company is available for all possible needs, before and after hiring. 
5. Tech advancements. Work of Homeowners’ Associations can be automated to a large extent, and with the use of right security and tech features, the management work can be minimized. Check the extent to which an HOA management company relies on tech to get the job done, and things they can recommend for your association.  

Outsourcing HOA management should not be about months. It is a collaboration with a professional service, and if the company is good at the job, this can be a long-term association. As such, the HOA members need to be supportive of the company’s work and should avoid micro-managing the work, unless and until required. Ensure to meet at least a few local HOA management services before choosing one.